Shipping PolicyWe ship out of our Alexandria VA, location via UPS or USPS. We fill orders Monday through Friday, but not necessarily on the day the order is placed. Most orders ship within 72 hours. Shipping rates are based on weight and location.
If you require expedited shipping such as next day or 2nd Day, please call us at 1-800-750-7312 before placing your order. The cutoff for same day expedited orders is 12:00 noon Eastern Time.
ReturnsPlease contact us to arrange returns for any damage on your order. We do not refund shipping and handling charges. USP cannot deliver to P.O. Boxes. If you need items shipped to a P.O. Box, please select USPS as your shipping method.
At this time, the Mid Atlantic BBQ Association Store ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, the Mid Atlantic BBQ Association Store ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.